Privacy Policy for Oduduwa Dustless

Last updated: October 26, 2023

1. Introduction

Welcome to Oduduwa Dustless. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regard to your personal information, please contact us at [email protected].

This privacy policy applies to all information collected through our website (www.oduduwadustless.com) and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names, phone numbers, email addresses, and mailing addresses;
  • Billing and payment details (for service contracts);
  • Service preference data (e.g., type of cleaning, frequency, special instructions).

3. How Do We Use Your Information?

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To facilitate service provision: We use your information to schedule, manage, and execute the cleaning services you request.
  • To send administrative information: We may send you service changes, policy updates, and other crucial administrative information.
  • To fulfill and manage your bookings: We may use your information to fulfill and manage orders, payments, returns, and exchanges made through the Services.
  • To respond to your inquiries: We use your information to respond to client inquiries and resolve any potential conflicts or issues.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Service Providers: We may share your data with trusted third-party vendors, consultants, and other service providers who perform services for us or on our behalf, requiring access to such information to do that work (e.g., payment processors, scheduling software).

5. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. Your Privacy Rights

In some regions (like Nigeria), you have rights that allow you greater access to and control over your personal information. Your principal rights include:

  1. The right to access and be informed about your data.
  2. The right to rectification if that data is inaccurate.
  3. The right to erasure (the 'right to be forgotten').
  4. The right to restrict processing.
  5. The right to data portability.
  6. The right to object to processing.

If you would like to exercise any of these rights, please contact us at [email protected] or mail us at: Oduduwa Dustless, 17 Adeola Odeku Street, Victoria Island, Lagos, Nigeria.

7. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.